Frequently Asked Questions

At Fresh Cleaning Services, outstanding service is at the core of everything we do. We believe great results start with clear communication, reliability, and respect for our clients’ time and property. From the first contact to the final result, our goal is to consistently deliver cleaning services that exceed expectations and leave a lasting impression.

We are committed to delivering the highest quality results on every job. Our process is designed to be simple, transparent, and stress-free, with clear estimates, responsive communication, and professional execution. We focus on doing the job right the first time, using proven methods and professional equipment to achieve noticeable, long-lasting results.

Our team is made up of skilled professionals who take pride in their work and share a strong sense of responsibility and care. We don’t aim to be the cheapest option—we aim to be the most dependable and the best value. By treating every property as if it were our own, we build trust, deliver consistent quality, and create long-lasting relationships with homeowners, businesses, and property managers we proudly serve.

Fresh Cleaning Services is proudly based in Vancouver and serves key neighborhoods and surrounding cities throughout the Lower Mainland. Our coverage includes central Vancouver communities such as Downtown, Kitsilano, Point Grey, Dunbar, Kerrisdale, and Shaughnessy, along with nearby areas including Burnaby, North Vancouver, Surrey, and Langley.

We regularly support homeowners, businesses, and property managers across these locations with reliable, professional cleaning services. If you’re located anywhere within Metro Vancouver or the Lower Mainland, our team is well-positioned to serve you.

Yes — Fresh Cleaning Services is fully licensed, WorkSafeBC covered, and carries $5 million in liability insurance.We operate in full compliance with industry and safety regulations to protect our clients, their properties, and our team on every project. This coverage ensures peace of mind and reflects our commitment to professionalism, accountability, and high standards.

Yes, we have our most recent satisfied customer reviews on Google, Yelp, and Facebook, which reflect the professionalism and excellent results Fresh Delivers provides.

Our business was established in 2025; however, all of our team members possess extensive industry experience that contributes to and adds significant value to our services.

Yes, our minimum service charge is $250, which reflects travel, equipment setup, labor, and operational costs required to deliver high-quality results. Please contact us for specific details regarding your project so we can provide accurate pricing.

Yes, we offer a 7% discount on any recurring services, including pressure washing, window cleaning, gutter cleaning, house or soft washing, office and commercial cleaning, and post-construction cleaning.

Yes, we accept e-transfers and cheques. For residential cleaning jobs, payment is due within 7 days following completion of the work, while for commercial cleaning projects, payment is due within 30 days. You will be provided with an invoice containing all the necessary details.

- Pressure Washing: Residential and commercial, including strata or other commercial properties.
- Window Cleaning: Residential and commercial.
- Soft Washing / House Washing: Gentle, effective cleaning for residential homes.
- Gutter Cleaning
- Office and Commercial Cleaning: Includes gyms, dental clinics, schools, and other commercial facilities.
- Post-Construction / Renovation Cleaning

No, you are not required to be at home or on-site while the services are being performed. Once the work is completed, we will notify you and provide before-and-after photos for your reference.

For all our services, it is important to remove any obstacles or items that may prevent our team from completing the job efficiently. Please ensure that fragile items are covered or put away, and that anything you consider valuable or that you do not want to get wet is properly protected.

For window cleaning services specifically, please make sure to remove all screens. Additionally, if you have any special instructions or important recommendations, please share them with us prior to the service.

Soft washing is a gentle cleaning method that uses low-pressure water combined with specialized cleaning solutions. It is ideal for delicate surfaces such as roofs, siding, and painted areas, where high pressure could cause damage.

Pressure washing uses higher pressure water and is best suited for hard surfaces like driveways, patios, concrete, and brick, where a stronger cleaning action is needed.

If you’re unsure which method is best for your property, our team can assess the surfaces and recommend the most effective and safe option.

Yes, the cleaning solutions we use are safe for plants and landscaping when applied as directed. We take care to protect surrounding vegetation during all our services.

Get a fast quote by filling out your contact information in the form or by calling 778-302-7760. Whether you need pressure washing, window cleaning, house washing, gutter cleaning, commercial cleaning, or post-construction cleaning, we’ll get back to you within minutes.